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Healthcare

Booking an appointment at your health centre (Valencian Community)

Pedir cita en el centro de salud (Comunitat Valenciana)

Valencia versionOnly applies in Valencian Community

In other cities: Madrid · Barcelona

Where to ask

For questions about online appointments, the Generalitat information line 012. If your doctor or nurse does not appear in the system, phone your health centre directly or go there.

Official wording
Para realizar cualquier consulta sobre la tramitación del presente servicio puede utilizar el Teléfono de Información 012.

Official sources

What it is

At primary care centres in the Valencian Community you can book an in-person or phone appointment with the GVA+Salut app, on the Health Department website or by calling your health centre. In the app you can book family medicine, nursing, paediatrics or midwife appointments, and with the "Agenda Mostrador" option a phone appointment for administrative matters (certificates, reports…). On the website you identify yourself with the SIP number on your health card and your date of birth; the system shows the services of your assigned centre and the first 3 available slots from the chosen date. If there is no suitable slot or the online service fails, call the centre directly or go there.

Official wording
En los centros de Atención Primaria de la Comunitat Valenciana puedes solicitar cita presencial o telefónica a través de la APP GVA+Salut, de la web de Sanidad o llamando al centro sanitario.

Official sources

Where it applies
Valencian Community

Official information

Official sources

Go to the official website: Patient portal (Conselleria de Sanidad)

When

To request an in-person or phone appointment with family medicine, nursing, paediatrics or midwife at your primary care centre. You identify yourself with the SIP number on your health card and your date of birth.

Official wording
el ciudadano debe identificarse proporcionando al sistema los datos de identificación relativos al Número SIP de su tarjeta sanitaria y su fecha de nacimiento.

Official sources

Steps

  1. Step 1: With the GVA+Salut app or the website

    You can book in the GVA+Salut app or on the san.gva.es patient portal. You enter your SIP and date of birth, choose the service and date, and the system shows you the first 3 available slots.

    Official wording
    Se muestran los 3 primeros huecos que cumplen la condición seleccionada.

    Official sources

    Go to the official website: Patient portal (Conselleria de Sanidad)

  2. Step 2: Or call your health centre

    If you cannot book online, or the slots offered do not suit you, call your centre directly or go there.

    Official wording
    En este caso se sugiere que se llame por teléfono directamente al centro o que se acuda al mismo.

    Official sources

FAQ

What about administrative matters?

With the “Agenda Mostrador” option in the app you can book a phone appointment for matters that do not need medical care, such as certificates, reports or transport.

Official wording
A través de la opción Agenda Mostrador podrás solicitar cita telefónica para resolver cuestiones que no requieran asistencia sanitaria

Official sources

Who do I ask if I have problems?

For questions about this service, the information line 012.

Official wording
Para realizar cualquier consulta sobre la tramitación del presente servicio puede utilizar el Teléfono de Información 012.

Official sources

Related procedures

Terms used on this page